Customer Success Coordinator
Company: Beneficial Talent Source
Location: Milford
Posted on: February 16, 2026
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Job Description:
Job Description Job Description National Account Project Manager
Serve as the primary point of contact for a designated group of
National Account customers. Manage the full order lifecycle:
quotes, order entry, changes, RMAs, invoicing, and project updates.
Build and maintain strong customer relationships, acting as a
trusted partner. Coordinate closely with plant schedulers and
production to ensure on-time delivery. Communicate ship dates,
delays, and changes proactively to customers. Enter and verify
quotes and orders per company guidelines using ERP systems. Monitor
production schedules vs. open orders to meet delivery commitments.
Troubleshoot and resolve order, invoicing, RMA, or installation
issues. Track and report on weekly performance metrics and key
KPIs. Collaborate with Sales, Production, Channel Partners, and
Customer Project Managers throughout the sales-to-invoice
cycle.
Keywords: Beneficial Talent Source, Hamilton , Customer Success Coordinator, Sales , Milford, Ohio
