Sales Support Representative
Company: Ripple Junction Design Co.
Location: West Chester
Posted on: September 12, 2023
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Job Description:
Are you looking for a casual fun place to work? Ripple Junction
Design Company brings joy to pop culture fans around the world. We
are currently looking to add a full time, Sales Associate to our
band of quirks. The Sales Support Associate is responsible for
supporting the sales staff in many different areas including
administrative support, interfacing with other departments, and
assisting in sales presentations and sample requests. The Sales
Support Associate also provides quick, knowledgeable, and friendly
assistance when addressing customer questions or
concerns.Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.A
DAY IN THE LIFE Provides administrative support to the internal
Sales Team and outside Sales Reps, allowing them to focus on
generating sales and increasing revenues. Assists Sales Team with
sell sheets, graphics, presentations, or any other task that is
requested. Accurately enters product request data via the internal
art systems (HAL and WUFOO forms). Works with the Purchasing and
Product Development Teams to handle the customer sampling process,
from Make on Demand (MOD), screen printing or overseas development
requests through delivery to customer. Serves as a liaison between
the Sales, Purchasing and Product Development Departments. Ensures
accurate product and customer information is obtained and provided
for entry into the ERP system. Provides product details, UPCs,
SKUs, design information and customer data as required.
Participates in Sales Meetings, records action items, and ensures
they are completed. Sends periodic communications and updates to
all accounts (including house accounts) to keep customers engaged
with Ripple Junction and informed of new licenses, products, etc.
Complies with policies and procedures as set forth in the employee
handbook. Independently completes projects and produces desired
results; requires little or no supervision to stay focused on
necessary activities; proactively contributes ideas and recommends
solutions. Defines, plans and organizes activities necessary to
reach targeted goals; organizes and utilizes resources in ways that
maximize their effectiveness. Responsible for complying with safety
policies and maintaining a safe work environment by reporting any
accidents or injuries, safety violations, and potential safety
hazards within the company that carry a possible threat to the
health and safety of our team members.PHYSICAL REQUIREMENTS:The
physical demands described here are representative of those that
must be met by an individual to successfully perform the essential
functions of this job. Sit and Stand - Must be able to remain in a
stationary sitting or standing position throughout the day. Use of
hands and fingers to constantly operate computer and office
machinery. Talk and Hear - Must be able to accurately communicate
and exchange information.MUST HAVES Experience: Minimum two (2)
years sales support, customer service and or administrative or
equivalent work experience. Strong Microsoft Excel skills.
Reasoning Development: Ability to interpret and carry out
instructions furnished in written or oral form; deal with problems
involving several concrete variables. Mathematical Development:
Ability to add, subtract, multiply, and divide all units of
measure. Language Development: Ability to read workplace rules and
procedures; prepare business letters, summaries, and reports, using
a prescribed format and conforming to all rules of punctuation,
grammar and style; speak with poise and confidence, using correct
English. Licensures and Certifications: None required. Education:
College Degree Preferred but not required. Why Ripple Junction?At
Ripple Junction our vision is to consistently bring joy to pop
culture fansand that joy starts in our employees. We offer a
competitive benefit program, growth and development, discounted
merchandise and more. Ripple believes in the value of each employee
and it is reflected in our one of a kind environment. Product or
potluckwe work, grow and succeed together.About Ripple
JunctionCreating since 1992, Ripple Junction began as two guys with
a van full of shirts at a Grateful Dead show. Today, were a leading
designer and developer of licensed merchandise for globally
recognized brands. For over 30 years we have been driven by passion
and purpose. Ripple Junction is one of the most successful
purveyors of licensed apparel and merchandise in the United States.
We create a wide-range of top-quality products that appeal to the
fans of our extensive roster of licensed properties, while
generating strong sales for our numerous retail partners.We believe
in quality, creative products and a commitment to celebrating film,
television, rock & roll, anime, science fiction, video games, and
everything pop culture. Ripple Junctions team of imaginative pop
culture fanatics create the planets most awesome t-shirts and
officially licensed products. We are armed with a passion for all
things movies, television, anime, music, video games, and pop
culture. And were fans first. Make rad was the idea that Ripple
Junction was born out of - now its our lifes work.
Keywords: Ripple Junction Design Co., Hamilton , Sales Support Representative, Sales , West Chester, Ohio
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