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Customer Service Representative

Company: Performance Food Group
Location: Hamilton
Posted on: May 26, 2023

Job Description:

We are growing...come join our TEAM! Performance Foodservice-Ellenbee located in Fairfield, OH is hiring a Customer Service Representative. Responsibilities will include,

  • directly interfacing with customer using various means of communication. Demonstrating a professional attitude and relationship with all customers. Solving customer issues and deals with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
  • input customer orders.
  • input customer credits.
  • input order and invoicing information accurately and in a timely manner.
  • assist customers with orders and problems. Contact vendors and requests samples for customers.
  • provide informative and professional assistance when working with the public, customers, vendors, and co-workers.
  • perform administrative responsibilities such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary.
  • attend training and Customer Service meetings.
  • performs other related duties as assigned. Why join our team?
    1. Benefits on day one (medical/dental/vision)
    2. Vacation after 6 months
    3. Company matched 401(k) Plan
    4. Paid Time Off
    Required Qualifications:Required Education: High School Diploma/GED or Equivalent Experience

    Required Experience: 6 - 12 Months
    Customer service, call center and / or related area. Preferred Qualifications:Preferred Experience: 1 - 2 Years
    Customer service, call center and / or related area within foodservice industry.

    Associate degree in business or similar work experience. Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.

Keywords: Performance Food Group, Hamilton , Customer Service Representative, Sales , Hamilton, Ohio

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