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Customer Service Representative - Temp-to-hire!

Company: Staffanation
Location: Hamilton
Posted on: April 6, 2021

Job Description:

Customer Service Representative - Temp-to-hire! A well-established manufacturing company in Cincinnati that offers a competitive wage and seeking someone to hire on after the temp-to-hire phase. Position Details:
Seeking multiple candidates for the customer service department. This is a 1st shift position with the hours of 7:00am-3:30pm, with starting the pay of $15.00-$20.00/hr based on experience.

What they offer:
Paid Holidays, Paid Time Off, and Vacations
You will also receive Staffanation bonuses of $50 bonus after completing 40 hours, $100 bonus after completing 1 month, and $150 referral bonus when you refer a friend!
Ask us about our American Dream Program! Our Life Coach helps you to reach your personal and career dreams.
Responsibilities and Requirements:

The Customer Service Representative works directly with the customers to provide the highest level of customer service by providing accurate and up-to-date order information. Handles customers and sales request. Responds to customer inquiries regarding ship dates, expedites, status of jobs, copies of packing slips, pro numbers and UPS tracking numbers of shipments. Updates the backorder ensuring the latest ship date is listed. Closes out sales orders or sales order line items when shipments are short and okay with the customer. Informs the customer to update their records to show that the order is complete. Works closely with production lead personnel, scheduling, outside service persons and shipping to assure on time deliveries. Works with salesmen and global manufacturing manager regarding shipping and scheduling conflicts. Acknowledges sales orders according to company procedures. Assists with a variety of projects as assigned.
Experience: Computerized Customer Service System software experience. Proven ability to provide excellent customer service. Previous negotiation experience. Office environment that requires a significant amount of time spent sitting at a computer. Ability to Stand for long periods of time and lifting 50lbs on a regular basis. Requires repetitive movement of bending or twisting. High School graduate or equivalent. Why wait? Apply now to have a Placement Specialist contact you to get started.
Staffanation, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. These are temp-to-hire positions based upon job performance, attendance, punctuality, and job openings. PandoLogic.Category: Customer Service, Keywords: Customer Service Representative

Keywords: Staffanation, Hamilton , Customer Service Representative - Temp-to-hire!, Sales , Hamilton, Ohio

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