Sprinkler System Technician

Company: Johnson Controls International
Location: West Chester
Posted on: September 29, 2024

Job Description:

About the RoleWe are seeking a highly skilled Sprinkler Service Technician I to join our team at Johnson Controls International. As a key member of our team, you will be responsible for providing top-notch service and repairs on sprinkler systems for commercial, industrial, and residential applications.Key Responsibilities

• Respond to service calls from our Service Resource Center, including a brief description of equipment/system malfunctions.
• Contact customers to ascertain equipment/system problems and provide solutions.
• Perform service and repairs on sprinkler systems, including wet, dry, pre-action, deluge, and fire pumps.
• Follow prescribed troubleshooting procedures and refer to technical manuals to diagnose and repair equipment.
• Read and interpret blueprints, diagrams, submittals, and operational product manuals.
• Exhibit excellent customer service skills by consistently communicating with customers and district staff to ensure complete customer satisfaction.
• Electronically complete Service Acknowledgements with proper coding and obtain customer signatures.
• Participate in a scheduled On-call rotation.Requirements
  • 5 years of documented experience in the Fire Sprinkler/Suppression industry.
  • High School Diploma or equivalent required.
  • Ability to follow verbal and written instructions.
  • Capable of performing physical labor, including carrying and moving equipment and tools up to 50-70 lbs.
  • Able to work in unusual positions, such as climbing ladders, scaffolding, and high lift equipment up to 40 feet.
  • Ability to work flexible hours, including weekends, to meet customer requirements.
  • Able to participate in an on-call rotation schedule, including overnight travel.
  • Demonstrate a high level of customer service.
  • Maintain truck inventory to ensure timely response to customer needs.
  • Ability to adhere to, implement, and follow safety guidelines and procedures.
  • Strong organizational skills, positive attitude, and ability to learn quickly.
  • Possess a valid driver's license and driving record that meets company requirements.
  • Able to pass a pre-employment background and drug test.
  • Must possess and retain current State Fire Protection License or Journeyman License.What We OfferWe offer a competitive hourly range of USD $21.00/HR to $26.00/HR, depending on education, experience, knowledge, skills, and abilities. This position also includes a comprehensive benefits package.Preferred Qualifications
    • NICET Level II certification.Equal Employment OpportunityJohnson Controls International is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by law.

Keywords: Johnson Controls International, Hamilton , Sprinkler System Technician, Professions , West Chester, Ohio