HamiltonOHRecruiter Since 2001
the smart solution for Hamilton jobs

Customer Solutions Tech Support

Company: Mommy Jobs Online
Location: Hamilton
Posted on: September 13, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! EssentialFunctions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge ofour management system'svaried product line and installation processes Educate customers on the use ofour management system homesystemsand products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strictattendance/punctualitypolicy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit www.mommyjobsonline.com and click on Join Now and select theCustomer ServiceWAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLsarah on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Hamilton , Customer Solutions Tech Support, Other , Hamilton, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


CDL-A Lease Purchase Truck Driver
Description: CDL-A LEASE PURCHASE TRUCK DRIVER JOBS GET IN CONTROL OF YOUR CAREER Renewed. Recommitted. Ready.REFER MORE. EARN MORE WITH A 4,000 REFERRAL BONUS At USA Truck, we ve recommitted to helping CDL-A truck (more...)
Company: USA Truck
Location: Middletown
Posted on: 09/24/2019

Scheduling Interviews Two Positions Available
Description: Scheduling Interviews Now seeking upbeat and motivated individuals to join our award winning
Company: TQS
Location: Covington
Posted on: 09/24/2019

Retail Sales
Description: Overview The Retail Sales employee performs guest service by providing information to the guest about the store and retail products, assisting guests with merchandise, handling and care of the merchandise, (more...)
Company: Cracker Barrel Old Country Store, Inc.
Location: Middletown
Posted on: 09/24/2019


Customer Care Advocate
Description: Do you enjoy helping others Are you the go to person at work or in your community Would your friends and family describe you as friendly and inventive We really should talk...The Skills You BringCaring (more...)
Company: Fidelity Investments
Location: Covington
Posted on: 09/24/2019

Customer Relationship Representative
Description: Do you enjoy helping others Are you the go to person at work or in your community Would your friends and family describe you as friendly and inventive We really should talk...The Skills You BringCaring (more...)
Company: Fidelity Investments
Location: Covington
Posted on: 09/24/2019

Bi-Lingual Real Estate Professional
Description: br Job DescriptionA Bi-Lingual Real Estate Professional walks clients through both the sale and purchase of their home. In this position, you will help clients with every aspect of getting their home (more...)
Company: Comey & Shepherd Realtors
Location: Fairfield
Posted on: 09/24/2019

CDL-A Lease Purchase Truck Driver
Description: CDL-A LEASE PURCHASE TRUCK DRIVER JOBS GET IN CONTROL OF YOUR CAREER Renewed. Recommitted. Ready.REFER MORE. EARN MORE WITH A 4,000 REFERRAL BONUS At USA Truck, we ve recommitted to helping CDL-A truck (more...)
Company: USA Truck
Location: Noblesville
Posted on: 09/24/2019

Data Researcher for Cannabis Industry
Description: We acquire and maintain up-to-date data on over 18,000 marijuana licenses, making it the most comprehensive U.S. marijuana license database available. Led by a team of content and data experts with domain (more...)
Company: Mommy Jobs Online
Location: Fairfield
Posted on: 09/24/2019

Home Weekly! CDL-A Truck Drivers Needed!
Description: XPO Logistics is currently seeking Class A CDL Drivers Home weekly .46/mi 5000 SIGN-ON BONUS Run Midwest, South, Southeast Quarterly safety amp performance bonus Newer, Well maintained
Company: XPO Logistics
Location: Noblesville
Posted on: 09/24/2019

Bid On Local Window Installing Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Middletown
Posted on: 09/24/2019

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Hamilton RSS job feeds