HamiltonOHRecruiter Since 2001
the smart solution for Hamilton jobs

Bilingual Customer Retention Expert (English / Spanish)

Company: mommy jobs online
Location: Hamilton
Posted on: June 14, 2019

Job Description:

Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLANUwhen you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: mommy jobs online, Hamilton , Bilingual Customer Retention Expert (English / Spanish), Other , Hamilton, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Diesel Technicians
Description: Hiring Service Technicians br br We're Growing, Grow With Us br br Service Technician Benefits:
Company: Ag-Pro
Location: Covington
Posted on: 06/20/2019

31B Military Police - Police Officer
Description: Have you ever dreamed of making an impact How about serving your community, State, and Nation As a Military Police Officer for the Army National Guard, you'll do all of these things by protecting, defending, (more...)
Company: Army National Guard
Location: Middletown
Posted on: 06/20/2019

Representative
Description: Nationwide health plan company seeking at home reps. We're looking for upbeat and motivated individuals
Company: AmeriPlan-
Location: Covington
Posted on: 06/20/2019


Reps Needed- Part-time or Full-time
Description: Benefits Consultant / Trainer - Part-time The nation's premier private provider of healthcare access in the US is looking for motivated self-starters to enjoy a career with our company. Our healthcare (more...)
Company: Home Life Freedom
Location: Middletown
Posted on: 06/20/2019

CDL A Flatbed Truck Drivers - $3K Sign on Bonus! - Middletown
Description: Join Koch's Elite Fleet: No Flatbed or Specialized Experience Required, We'll Train You No flatbed or specialized experience required, but you must have at least 12 months of driving experience to qualify. (more...)
Company: Koch Trucking Inc Marine
Location: Middletown
Posted on: 06/20/2019

CDL A Truck Drivers - $3,000 Sign on Bonus!
Description: Join Koch's Elite Fleet: No Flatbed or Specialized Experience Required, We'll Train You No flatbed or specialized experience required, but you must have at least 12 months of driving experience to qualify. (more...)
Company: Koch Trucking Inc Marine
Location: Middletown
Posted on: 06/20/2019

Crete Trucking Job
Description: Crete Truck Driving Job - CDL A RequiredNow Earn Up To .53 Per Practical MileBenefits of Joining Crete Carrier:Start out earning .50 - .53 per practical mileTop 50 of drivers average over 81,300 (more...)
Company: Crete Carrier
Location: Covington
Posted on: 06/20/2019

Get Paid At Home: Surveys
Description: Big Brands
Company: Survey Voices
Location: Middletown
Posted on: 06/20/2019

Store Clerk
Description: Located at Store 171 - 101 N Verity Parkway, Middletown, OH -Position Title:Store ClerkNOTE: You must be at least 16 years old to work at United Dairy Farmers.Position Description: The primary responsibility (more...)
Company: UNITED DAIRY FARMERS
Location: Middletown
Posted on: 06/20/2019

Closing Shift, Higher Pay! Crewmember: Cashier, Kitchen, Customer Service
Description: Overview Our Hourly Crewmembers understand that our concept is simple and unique we only have ONE LOVE - quality chicken finger meals At Raising Cane's you get an exceptionally high quality product (more...)
Company: Raising Canes Chicken
Location: Fairfield
Posted on: 06/20/2019

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Hamilton RSS job feeds