HamiltonOHRecruiter
the smart solution for Hamilton jobs

Bilingual Customer Retention Expert (English / Spanish)

Company: mommy jobs online
Location: Hamilton
Posted on: December 6, 2018

Job Description:

Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLANUwhen you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: mommy jobs online, Hamilton , Bilingual Customer Retention Expert (English / Spanish), Other , Hamilton, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Part Time Nabisco Merchandiser - Indianapolis, IN
Description: Job Description: With our portfolio of global Power Brands such as Oreo and belVita biscuits, Cadbury Dairy Milk and Milka chocolate and Trident gum, we're the world's 1 in biscuits and candy, and 2 (more...)
Company: Mondelez International
Location: Indianapolis
Posted on: 12/14/2018

CDLA Owner Operators - Indianapolis
Description: Seeking CDL-A Owner Operators out of Indiana br / br / Lease Purchase Program Available br / No Forced Dispatch br / br / The nation s premier power-only trucking company is currently seeking (more...)
Company:
Location: Indianapolis
Posted on: 12/14/2018

Virtual Recruiter (Full time)
Description: At Mommy Jobs Online our qualified recruiters will enjoy the freedom and profitability of independent recruiting 1099 while benefiting from the tools, branding and support of a national recruiting work (more...)
Company: Mommy Jobs Online
Location: Indianapolis
Posted on: 12/14/2018


Tired Of Rush Hour Traffic - Work From Home
Description: Our Company is recommended by and has an A rating with the Better Business Bureau. We will be conducting interviews all week. We currently have two positions available. We are looking for people that (more...)
Company: Career And Freedom At Home
Location: Indianapolis
Posted on: 12/14/2018

Radiologic Technologist - Diagnostic (Part Time)
Description: JOB SUMMARY: The Radiologic Technologist performs screening and diagnostic imaging procedures with the use of diagnostic, ultrasonic, and localizational modalities in a stationary and/or mobile facility. (more...)
Company: Eskenazi Health
Location: Indianapolis
Posted on: 12/14/2018

Law Enforcement Transcriber - Crimes Against Youth
Description: Mommy Jobs Online is recruiting individuals who can transcribe audio content of criminal investigations. We are looking for a dedicated pool of contractors who can consistently complete 40-60 audio minutes (more...)
Company: Mommy Jobs Online
Location: Indianapolis
Posted on: 12/14/2018

Workers Compensation Claims Professionals
Description: York Risk Services Group is a premier provider of insurance, risk management, alternative risk, pool administration and claims management solutions to clients across hundreds of industries. Recently named (more...)
Company: York Risk Services Group
Location: Indianapolis
Posted on: 12/14/2018

URGENT: Sitter Wanted - I'm A 12 Year Old Girl Who Likes To Bond And Take Care Of Younger Ones.
Description: About The Job: br Hello my name is Cabrini. I'm looking for a care worker living in Indianapolis, Indiana. I
Company: Sitter
Location: Indianapolis
Posted on: 12/14/2018

Materials Clerk I (Job #1320)
Description: POSITION SUMMARY: br br Under the direction of the Materials Supervisor, responsible for filling parts orders, preparing parts for shipping and/or receiving incoming shipments. br br EXAMPLES (more...)
Company:
Location: Indianapolis
Posted on: 12/14/2018

URGENT: Sitter Wanted
Description: Posting: br Hi there my name is Jameka . I am hiring a babysitting service provider living in Indianapolis,
Company: Sitter
Location: Indianapolis
Posted on: 12/14/2018

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Hamilton RSS job feeds