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AVP, Enterprise Process Surveillance

Company: Synchrony Financial
Location: West Chester
Posted on: February 10, 2024

Job Description:

Job Description: Role Summary/Purpose:Reporting to the VP, Surveillance Program Office, this role is responsible for supporting Surveillance testing accountability, execution of monitoring activities for the enterprise-wide Surveillance Program, and conducting testing of Compliance and Operational Risk requirements across multiple functions within the 1 st line of defense. This position will require interaction with key stakeholders across the organization, domain experience in risk management and testing, and the ability to independently assess control design and effectiveness to identify enhancements needed to sufficiently mitigate risks. This role must be able to think critically and provide effective challenge to stakeholders related to their processes, risks, and controls. We're proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events. Essential Responsibilities:

  • Design and execute risk-based Surveillance testing, for detective monitoring of various processes across the organization
  • Identify process defects and gaps, including the identification of issues and reporting of Surveillance results to process owners and key stakeholders
  • Conduct ongoing monitoring routines and assurance activities in support of the Surveillance Program, the Enterprise Surveillance Policy, and the Surveillance Standards
  • Manage the tracking and reporting of key performance metrics, risk indicators, and aggregated reporting to measure effectiveness of the Program and identify trends
  • Support the identification and implementation of enhancements, maintenance, and administration for the Work Management System (WMS), including the creation and facilitation of training materials and user guides
  • Support the identification and implementation of solutions for enhancements to centralized tools, reporting, and technology to increase efficiency and effectiveness of Surveillance
  • Provide support to Surveillance teams through the management of shared document repositories, meeting artifacts, and communication tools
  • Perform other duties and/or special projects as assignedQualifications/Requirements:
    • Bachelor's degree and a minimum of 4 years of audit, testing, or Surveillance experience, to include the scoping and design of test activity; Or, in lieu of a Bachelor's degree, a high school diploma/GED and 7 years of audit, testing, or Surveillance experience of relevant subject matter expertise in risk management, governance, or compliance
    • Demonstrated experience with identification of control design enhancements
    • Demonstrated experience working with compliance regulatory requirements and/or operational risks
    • Experience with cross-functional collaboration and partnership across all lines of defense
    • Strong working knowledge of Excel and PowerPointDesired Characteristics:
      • Experience in the Financial Services industry
      • Experience using GRC tools and tools for data visualization and reporting, such as Tableau
      • Knowledge of Compliance requirements, Risk and Control Self-Assessment (RCSA) program, and Operational Risk framework
      • Demonstrated experience in using the WMS application for Surveillance testing
      • Experience executing testing activity by leveraging data analytics, automation and/or reporting
      • Demonstrated ability to be self-motivated and goal oriented, with a consistent execution of key deliverables
      • Demonstrated ability to communicate effectively with various levels of stakeholdersGrade/Level: 11 The salary range for this position is 90 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.Salaries are adjusted according to market in CA, NY Metro and Seattle.Eligibility Requirements:
        • You must be 18 years or older
        • You must have a high school diploma or equivalent
        • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
        • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
        • N ew hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ , with more than 60% of our workforce engaged, you'll find community to connect with an opportunity to go beyond your passions. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Reasonable Accommodation Notice:
          • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
          • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology

Keywords: Synchrony Financial, Hamilton , AVP, Enterprise Process Surveillance, Other , West Chester, Ohio

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