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Customer Support Specialist (FT + 100% Work From Home)

Company: Truenorth
Location: West Chester
Posted on: September 11, 2023

Job Description:

[Customer Service Rep / Fully Remote] - Anywhere in U.S. / Great Pay / Comprehensive benefits (Medical-Dental-Vision-401k-PTO) - As a Customer Support Specialist you'll: Be the customer's first contact with TrueNorth whenever they have a question (via Intercom); Take note of commonly-asked questions and help our product and marketing teams create content and suggest features/bug fixes to address FAQs; Share your learnings with product leadership to inform roadmap decisions; Build workflows and automations in Intercom/Zapier/etc where applicable; Xontribute to Help Center and Blog content...Hiring Fast > >

Keywords: Truenorth, Hamilton , Customer Support Specialist (FT + 100% Work From Home), Other , West Chester, Ohio

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