DESKTOP SUPPORT SPECIALIST - HAMILTON OHIO - U.S.A.
Company: ThyssenKrupp
Location: Hamilton
Posted on: August 5, 2022
|
|
Job Description:
Your responsibilitiesEssential Duties and
Responsibilities:Installs, upgrades, supports and troubleshoots
Windows 10 and Microsoft Office365 and any other authorized desktop
applications.Installs, supports and troubleshoots printers,
computer hardware and any other authorized peripheral
equipment.Resolves technical problems and answers queries by
telephone or self-service ticket in support computer hardware,
software, network, system/application access, and
telecommunications systems.Performs desktop administration
(including backup, security management, user account management,
patching, network access, office systems and applications
support).Supports desktop hardware, software, and
applications.Deploys and maintains company approved default image
when necessary.Identify and repair hardware and software including
assessment of replacement as warranted.Supports the network and
computing infrastructure plan.Executes small to medium sized
projects according to schedule.Assists with technology planning
through ongoing research.Performs all other duties and
responsibilities as assigned.Your profileQualifications &
Experience: High School degree.Experience with Window 10, Microsoft
Office, Active Directory, Mobile Devices, Cloud based SaaS
offerings, and support ticketing systems.Experience researching and
resolving technical problems of moderate complexity, typically
escalated from first-line support teams.Experienced responding to
escalated telephone, email and online requests for technical
supportFamiliarity with standard patching procedures.Experience
configuring and supporting Remote Access technology.Proven
experience supporting networked printers and photocopiers.Strong
written, verbal and communication skills. Able to communicate
effectively at all levels of the organization. Able to effectively
manage multiple activities and tasks simultaneously.Must be highly
organized with the proven ability to work independently as well as
part of a team.Exhibits integrity through fair and ethical
behaviors in all activities; maintains accountability for
performance.Strong attention to detail.Ability to work in flexible
hours based on business demands - and on-call support in off
business hours and on weekends, as necessary.Your benefits with
usBeyond the competitive benefits and compensation packages,
Bilstein of America proudly offers a rich history, steeped in
innovation and a lasting commitment to our customers, employees and
communities. We invite you to learn more about our culture and
company at www.bilsteinrocks.com. Benefits offered on the first of
the month after your employment date:Medical, Dental and
Optical401(k) with 5% company match (after 90 days of
employment)Company paid short-term disability (after 6 months
employment)Paid personal time offAnnual Company bonus
Keywords: ThyssenKrupp, Hamilton , DESKTOP SUPPORT SPECIALIST - HAMILTON OHIO - U.S.A., Other , Hamilton, Ohio
Click
here to apply!
|