Front Desk Associate

Company: Midwest Eye Center
Location: Hamilton
Posted on: January 10, 2022

Job Description:

Company Overview:Headquartered in Atlanta, GA, EyeSouth Partners ("EyeSouth"-- -) is an eye care physician services organization committed to partnering with leading physicians to build a premier network of eye care services in throughout the Southeast. EyeSouth's partner practices' clinical mission is to provide high quality medical and surgical specialty eye care. EyeSouth supports its affiliated practices and physician partners with capital, administrative resources, operating expertise, and strategic guidance with an absolute focus on clinical quality and a patient-first culture.EyeSouth's affiliate network currently consists of over 200 doctors practicing at 100+ locations throughout Kentucky, Ohio, Texas, Georgia, Florida, Tennessee, Alabama, and Louisiana. EyeSouth is experiencing tremendous growth due to favorable organic growth trends and an impressive track-record of successful affiliations (M&A).Responsibilities:The Front Desk Associate performs a variety of clerical and patient service duties necessary to maintain efficient flow of operations in the clinical/surgical office-setting.The Front Desk reviews and updates patient demographic information, and collects payments when appropriate. The front desk may serve as the final clerical contact patients have during the visit and utilizes appropriate customer service skills. The front desk may answer multiple phone lines, schedule appointments, assemble, maintain, locate and file medical records. Will be responsible for covering check out when needed.Ultimately, the position requires a meticulous individual with a positive attitude, excellent patient satisfaction skills, and product and service knowledge. Individual must be an enthusiastic, devoted, team player that is able to thrive in an aesthetic clinical setting.Qualifications:EDUCATION: Minimum high school diploma or equivalentWORK EXPERIENCE: Minimum two years' experience in a medical office/health care setting required. Minimum two years' health care insurance experience required.COMPUTER SKILLS: Strong computer knowledge and skills with a minimum typing speed of 30 WPM.MEDICAL TERMINOLOGY (preferred)Must possess a spontaneous desire to assist others and provide excellent customer service while being passionate within your role, along with being both efficient and productive in a fast-paced environment.Must be highly dependable and organized.Must have outstanding interpersonal skills.Maintains an impeccably clean, polished, professional image.Must have the ability to learn quickly, retain training, problem solve and think independently.Company Benefits:We are actively recruiting for an open position of Front Desk Associate, at our Affiliate, Midwest Eye Center.If you wish to join a growing team with favorable benefits and perks, while contributing to a best in class organization, please apply with your resume.Midwest Eye Center offers a competitive benefits package to its employees:MedicalDentalVision401k w/ MatchHSA/FSATelemedicine (100% company paid)EAP (100% company paid)Group Life/AD&D (100% company paid)STD (100% company paid)LTD (100% company paid)Generous PTO Package7.5 Paid HolidaysFlexible SchedulingEmployee Discounts and PerksMidwest Eye Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Keywords: Midwest Eye Center, Hamilton , Front Desk Associate, Other , Hamilton, Ohio