Dining Room Lead Server

Company: StoryPoint
Location: Hamilton
Posted on: January 15, 2021

Job Description:

Overview:Assistant Restaurant ManagerStoryPoint of WatervilleThe Restaurant Manager will ensure efficient restaurant operation and maintain high production, productivity, quality, and customer service standards. Supervise and coordinate activities of dining room personnel to provide timely and courteous service to our residents and guest by performing the following duties.Required Experience* Associates degree or equivalent; or one to three years related experience and/or training; or equivalent combination of education and experience. Fine dining experience preferred.* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.* Ability to apply good judgment in understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.* Maintains a high energy level and is a self-motivator* Carries incredibly high standards in their workPrimary Responsibilities* Staffing responsibilities including: Interviewing, hiring, training, coaching, and scheduling.* Schedule dining reservations and arranges parties or special services for diners.* Greets guests, escorts them to tables, and provides menus.* The Restaurant Manager handles and fixes all complaints to insure a great dining experience for residents and guests.* Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to patrons.* Inspects dining room serving stations for neatness and cleanliness.* Inventories table linens and other dining room supplies for tables and serving stations.* Trains dining room employees in proper service etiquette.* Work toward continual improvement of the overall organization.#SPINDServing is our Business:Connecting Seniors, Families and CommunitiesStoryPoint and Independence Village have over 35 years of experience working and living with seniors creating a deep understanding of their unique needs and desires. It's this combination of technology, understanding, appreciation, and commitment that sets us apart and makes our culture so special for both our employees and our residents. Everyone in our communities commits to appreciating our residents as individuals who deserve to shine, every day.1440 CultureNot Just Making Every Day Great. Making Every Minute Great. There are 1,440 minutes in every single day. We aspire to make each one of them an exceptional moment. This philosophy is supported by our 6 powerful, yet simple pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back & Enjoy it. We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person, in every interaction, every minute of every day.It begins with empowering our employees. Every employee, at every level of the company, is expected to perform like a leader. Everyone is encouraged and expected to put the needs of each other above everything else. No one here just "does their job" The mission is to create the absolute best experiences. This emphasis on putting people first has helped us successfully grow for the right reasons.We have developed an environment that attracts dreamers, adventurers, creators, givers and believers to seek career opportunities with us. We find people who believe that true happiness is only found in the service of others. We want high-performers with diverse skill-sets and big hearts. We treat each other as family and find that close collaboration creates the biggest ideas.We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits.This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.Equal Opportunity EmployerClick on glassdoor to see our employee testimonials

Keywords: StoryPoint, Hamilton , Dining Room Lead Server, Other , Hamilton, Ohio