HamiltonOHRecruiter Since 2001
the smart solution for Hamilton jobs

Sr. Network Engineer / Architect

Company: Infotree Service Inc.
Location: Hamilton
Posted on: November 18, 2020

Job Description:

Job title Voice Support Engineer Architect Duration 6 Months Possible Extension Remote Position Job Description The manager is looking for someone with more voice engineer experience. The candidates that he has received and rejected have more security engineer experience. What are the top 3 must have skills needed for this role? a. Cisco web-ex b. Knowledge on Teams and support model c. ITIl Have extensive prior experience in designing and implementing UCaas and CaaS technologies?- Not a requirement- UCaas technologies would be a nice to have Any certifications or educations requirements? ITIL version 3 would be a nice to have IntroductionBackground UCaaS Support Engineer Title Voice Support Engineer Objective Replace current staff for exiting project ending Dec 2020 ,hire new staff with skills sets required for UCaaS program support. Scope of the Role Develop Support Process and Support UCaaS Detailed Role Description(s) Execute and implementation of a long-term communication services support strategy for UC Office Work with business units to develop new design and service improvements. Implement current planned Office to new UCaaS solution. Support all aspects of UC voice, AWS Connect to for CC, and Microsoft Teams Monitoring and support of the communications infrastructure T3 outage and support Maintain UCaaS CCaaS technology life-cycle Partner with the global IT Application and Information Delivery teams to ensure that developments are consistent with the Technology Design, to ensure achievement of service level objectives, and to identify opportunities to leverage technology to the benefit of the business Adhere to service level and problem management agreements. Ensure the environment operates at the highest level of compliance with Sarbanes Oxley requirements, including, but not limited to Change Management and Security Develop global UCaaS and CCaaS Support standards Define monitoring tools Build and maintain support lab Develop day two support and monitoring standards Develop a framework for complete UCaaS and CCaaS service lifecycle Support strategic business initiatives, including support of service transition processes. Lead continuous improvement initiatives to drive higher efficiency and performance of services Ensure vendor work is accurately and deeply reviewed and also meets all applicable standards identify gaps and opportunities in work to achieve long-term business goals Participate in and lead a multi-functional IT Design group that reviews designs from an enterprise perspective. Requirements 5 years of progressive experience in a combination of development, support, UCaaS and CCaaS and related IT disciplines. If no degree, seven years of progressive experience as stated above Strong consultative skills,customer-facing business support development Direct expertise in UC and network support using direct connect VLPS and SDWAN Direct experience implementing and supporting software-defined networking solutions, including VMware NSX and other SDN or SDWAN technologies. Direct experience with troubleshooting and supporting SIP, VOIP, Microsoft Teams, Webex, Avaya, Audio Codes SBC. Past experience should include significant background leading broad and complex technical work with proven success in the design and delivery of quality scalable IT solutions on time, on budget, and in compliance with applicable requirements. Exposure to multiple, diverse technical integrations, technologies, and processing environments, including cloud and SaaS technologies. Solid experience in solution design principles and practices, system development methodologies, and software life cycles. Experience coordinating vendor solution delivery and partnering effectively with vendors to meet business needs. Experience in global support models Experience in SBC Design and design preferably Audiocodes Excellent verbal and communications skills Experience working with Polycom Video endpoint, WebRTC, Skype for Business, Microsoft Teams, and Webex. Overall Industry Experience 5 yrs Relevant Experience Microsoft TEAMS , Cisco Webex , ZOOM ,Audio Codes , SIP Trunks Skills Develop Support Processes, Day 2 Support, SIP Troubleshooting , VOIP Troubleshooting Standout Qualities TEAMS , WebEX , SIP Thanks Regards, Rajan Kumar Technical Recruiter Infotree Global Solutions. 215 Ann Arbor Rd. Suite 304 Plymouth, MI 48170 www.infotreeglobal.com Email RajanATinfotreeglobal.com Phone 304-600-6860

Keywords: Infotree Service Inc., Hamilton , Sr. Network Engineer / Architect, Other , Hamilton, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


CDL Trucking Jobs
Description: Artur Express is Hiring Regional amp OTR CDL A Truck Drivers. Are you ready to earn more for being an EXPERT driver Speak to a recruiter for more info: 855 554-0590 YOU CHOOSE YOUR BASE PAY (more...)
Company: https://driveforartur.com/st-louis-missouri-compan
Location: Middletown
Posted on: 11/29/2020

Cardinal Logistics: Cdl A Truck Driver
Description: CDL-A Truck Driver 2,000 Sign On BonusRequisition ID: 626Pay amp BenefitsFull-time CDL-Atruck drivers are eligible for: Drivers make 68,000 75,000 on average
Company: Cardinal Logistics
Location: Middletown
Posted on: 11/29/2020

Class A CDL Truck Driver - Roll Off
Description: Now Hiring in the Midwest Ohio, Indiana, Illinois, Kentucky, Michigan, West Virginia and Wisconsin Also Hiring for Brand New Dedicated Opportunities in Ohio.
Company: Action Resources
Location: Middletown
Posted on: 11/29/2020


Forklift/Power Jack Operator - Distribution Center
Description: Position Description This role may be required to drive powered equipment, however no experience is required as we provide training on-site. Starting Base Pay: 13.75 Walmart is rolling out amazing (more...)
Company: Walmart
Location: Middletown
Posted on: 11/29/2020

cdl a truck driver
Description: UPS is hiring individuals to work as full-time, temporary, seasonal Tractor-Trailer Drivers . This position involves driving a tractor-trailer unit to one or more destinations and then returning to the (more...)
Company: United Parcel Service
Location: Middletown
Posted on: 11/29/2020

cdl truck driver
Description: UPS is hiring individuals to work as full-time, temporary, seasonal Tractor-Trailer Drivers . This position involves driving a tractor-trailer unit to one or more destinations and then returning to the (more...)
Company: United Parcel Service
Location: Middletown
Posted on: 11/29/2020

Assistant Salon Manager (License Required) - Junction at Westown Center
Description: Assistant Salon Manager Got shears and a winning attitude Have a yearning to earn and a desire to support other stylists Then let s talk Maybe you re a stylist who wants
Company: Great Clips
Location: Middletown
Posted on: 11/29/2020

Driver Helper
Description: 21.00/hr. paid weekly for Driver Helpers UPS is hiring individuals to work as temporary, seasonal Driver Helpers . This is a physical, fast-paced, outdoor position that involves continual lifting, (more...)
Company: United Parcel Service
Location: Middletown
Posted on: 11/29/2020

CDL Driver
Description: UPS is hiring individuals to work as full-time, temporary, seasonal Tractor-Trailer Drivers . This position involves driving a tractor-trailer unit to one or more destinations and then returning to the (more...)
Company: United Parcel Service
Location: Middletown
Posted on: 11/29/2020

Tractor Trailer Driver
Description: UPS is hiring individuals to work as full-time, temporary, seasonal Tractor-Trailer Drivers . This position involves driving a tractor-trailer unit to one or more destinations and then returning to the (more...)
Company: United Parcel Service
Location: Middletown
Posted on: 11/29/2020

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Hamilton RSS job feeds