HamiltonOHRecruiter Since 2001
the smart solution for Hamilton jobs

Patient Service Coordinator

Company: MyEyeDr
Location: Hamilton
Posted on: January 16, 2020

Job Description:

Thursday, December 26, 2019 About MyEyeDr. How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients you serve on a daily basis? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance, and providing a great selection of stylish eyewear that meets the diverse needs of our patients. You are unlike others at this point in your career. You are looking to build a profession with an organization that is purposeful and whose values drive actions - from prioritizing care of our associates and our patients, to connecting the knowledge of our talented teams to our patients' needs, and doing so in a fun, inclusive environment, working as one collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. POSITION SUMMARY - The Patient Coordinator greets and processes all incoming/outgoing patients, monitors patient flow, answers telephone to company standards, schedules and confirms patient appointments, and processes insurance information. The Patient Coordinator uses their strong working knowledge of the Optometry industry to address patient inquires, solve problems and promote services and products offered at the Office. The Patient Coordinator may be required to provide pretesting, eyeglass sales and contact lens support based upon Office volume. ESSENTIAL DUTIES AND RESPONSIBILITIES --- Ensure customers expectations are exceeded by directing and communicating patient needs effectively and efficiently. --- Effectively answer the telephone, schedule patient appointments to company standards by utilizing resource scheduling (by third ring, no call is to be placed on hold longer than 60 seconds). Transcribe message for return calls (including home and daytime phone number). --- Effectively greet incoming/outgoing patients immediately upon entering the office. --- Maximize patient flow, by organizing, tracking and communicating with other associates and patients to maintain an efficient office. --- Obtain and verify insurance eligibility for all applicable patients. --- Audit and edit insurance claims through Enterprise for submission to Home Office. --- Resource scheduling appointments correctly. --- Facilitating and rescheduling no shows appointments. --- Communicating the use of the online history form to all patients. --- Enter patient's demographic and insurance information into POS software program. --- Confirm all patients' appointments, for the following day, by 12:00 p.m. on the preceding day. --- Pull charts for all former patients scheduled for the following day. --- Confirm that all contact lenses have arrived for Recheck/Pick-Up Appointments. --- Attach the proper routing slip and insurance authorization - obtaining a copy of patient's insurance ID card when applicable. --- Ensure that all yearly exams complete a recall card, record month and year in upper right corner of card. Forward to Home Office at month end. --- Check patients out through POS as requested/needed. --- Ensure that patient has been made aware of all promotions and offers. --- Immediate notify Manager/Assistant Manager of any "walking Rx's" - and/or appointments. --- Prepare invoices and packing slips to be submitted to Home Office. --- Close & balance POS software program at day end, completing daily deposit, ensuring that it properly balances. --- Fax daily sales summary report to Home Office on a daily deposit form prior to 12:00 p.m. --- Maintain cleanliness and organized appearance of front desk at all times. --- May be required to perform preliminary testing for patients, as needed. --- Develop skills to assist patients in all aspects of optical dispensary. --- Initiate training in the contact lens area until Contact Lens Tech is available. --- Help maintain the attractive appearance of the office. --- Attend all office meetings. --- Participate in all training opportunities offered by My Eye Dr. --- Other duties, as assigned. EXPERIENCE AND QUALIFICATIONS --- High School degree/GED required. AA or BA/BS in related field is desirable. --- 1-3 years of related experience within a similar office environment. KNOWLEDGE, SKILLS AND ABILITIES --- Demonstrated success in a retail, office environment addressing a broad spectrum of customer requirements and preferences. --- Demonstrated ability to establish positive patient rapport and build relationships to establish repeat customer-trends. --- Strong communication skills (oral and written) with the proven ability to manage priorities in a fast paced, entrepreneurial environment. --- Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met. --- Proficiency in utilization of automated equipment and systems standard to the optometry industry. PHYSICAL DEMANDS --- This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office. WORK ENVIRONMENT --- This position is performed in a traditional retail office environment. Other details Pay Type Hourly PandoLogic. Keywords: Health Advocate, Location: Hamilton, OH - 45012

Keywords: MyEyeDr, Hamilton , Patient Service Coordinator, Other , Hamilton, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Work at home Benefit Consultant - Full or part time
Description: Nation's largest provider of discounted healthcare benefits is looking for Benefit Consultants.
Company: JMS Benefits
Location: Middletown
Posted on: 01/30/2020

Home Weekly, Midwest Dedicated Dry Van Driving Job - Cincinnati, OH
Description: GREAT PAY EVERY DAY br Top Pay Certified Carrier Are you looking for a fleet that gives you options Crete Carrier is seeking professional truck drivers to join their Southeast Regional fleet. Home (more...)
Company: Crete Carrier
Location: Covington
Posted on: 01/30/2020

Junior Java Developer
Description: The future of tomorrow starts with emerging technology talent across the U.S. Revature is looking to hire over 300 Junior Java Developers in the next 4 weeks. One day someone is going to ask you
Company: Revature
Location: Fairfield
Posted on: 01/30/2020


Class B CDL Straight Truck Drivers
Description: br br Travel throughout the United States and Canada. br Higher revenue on lower miles. br Welcome to Panther. br br Panther is looking for Straight Truck Team Drivers with their Class B (more...)
Company: Panther Premium Logistics
Location: Covington
Posted on: 01/30/2020

Class A CDL Reefer Driver: Up to $1,600/week
Description: br br Class A CDL Truck Drivers Regional and Long Haul Company Drivers: Earn 1,200 - 1,600 weekly Apply Online or Call: 888-995-3922 Bay Bay Transportation is hiring Interstate Experts, also (more...)
Company: Bay and Bay Transportation
Location: Fairfield
Posted on: 01/30/2020

Customer Success Advocate
Description: Job Description:Do you enjoy helping others Are you the go to person at work or in your community Would your friends and family describe you as friendly and inventive We really should talk... The (more...)
Company: Fidelity Investments
Location: Covington
Posted on: 01/30/2020

Class A CDL - Regional Tanker Truck Driver
Description: Schneider Regional Tanker truck drivers can now earn up to 0.55 per mile with a weekly performance pay up to 0.04 per mile and enjoy weekly time at home. Tanker drivers specialize in safely hauling (more...)
Company: Schneider
Location: Fairfield
Posted on: 01/30/2020

Security - Third Shift Security Officer
Description: Security - Third Shift Security Officer US-OH-Fairfield Make a difference with a career in insurance At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. (more...)
Company: The Cincinnati Insurance Companies
Location: Fairfield
Posted on: 01/30/2020

Licensed Real Estate Professional
Description: br Job DescriptionThe real estate industry is booming with excitement right now. We are looking for a Licensed Real Estate Professional who can offer their creativity, problem-solving skills and marketing (more...)
Company: Comey & Shepherd Realtors
Location: Fairfield
Posted on: 01/30/2020

Class A CDL - Over-the-Road (OTR) Tanker Truck Driver
Description: Over-the-Road OTR Tanker truck drivers at Schneider travel the country and specialize in the safe transfer of bulk liquid chemicals - 2/3 of them non-hazardous. OTR Tanker truckers earn up to 0.55 (more...)
Company: Schneider
Location: Fairfield
Posted on: 01/30/2020

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Hamilton RSS job feeds