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Technical Writer

Company: Global Channel Management, Inc.
Location: Hamilton
Posted on: June 13, 2019

Job Description:

Technical Writer needs 3+ years experience in a Technical Writing position Technical Writer requires: BS in Technical Writing or commensurate experience Knowledge of the use of Microsoft Word, Power Point, and Visio. Ability to work on a federal government project Technical writing Technical Writer duties: Work with a manager to plan the tasks necessary to create a variety of customer facing documents against a deadline. Work to a deadline and deliver assigned technical documentation and drawings on time and of a high quality Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content appropriate for a variety of target audiences (including technical, business, and end user Learn a product quickly and create documentation from that product (not other documentation) as appropriate. Review internal engineer created documentation and convert it into customer facing documentation. Act as editor / reviewer of documentation created by people in other roles and groups to help ensure it is concise, consistent, and presents a professional image. independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation Able to interact with customers over the phone professionally on an infrequent basis. Other development related tasks as assigned. Compliance with company administrative policies as required. (timekeeping, attendance, etc)

Keywords: Global Channel Management, Inc., Hamilton , Technical Writer, IT / Software / Systems , Hamilton, Ohio

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