Customer Implementation Manager
Company: ComResource
Location: Columbus
Posted on: February 19, 2026
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Job Description:
Job Description Job Description ComResource is looking for a
Customer Implementation Manager. We need someone to assist in
managing customer onboarding projects and ensuring a smooth
transition into platform adoption. Responsibilities: Lead
end-to-end customer onboarding from kickoff to successful launch
Build and maintain project plans, timelines, and budgets
Collaborate with internal teams to ensure seamless execution
Identify risks, remove roadblocks, and maintain customer
satisfaction Conduct status meetings and communicate progress to
stakeholders Track deliverables and ensure on-time project
completion Build strong customer relationships throughout
onboarding Gather feedback and improve onboarding processes
Contribute to project management tools and practice development
Essentials: 2 years of project management experience, preferably in
SaaS or tech Strong communication, organization, and
stakeholder-management skills Ability to manage multiple concurrent
projects Experience with Agile/Waterfall methodologies and PM tools
(Jira, Asana, Monday) Desired: Experience with Salesforce
Bachelor’s degree in a related field Req ID: RB4607741125
Keywords: ComResource, Hamilton , Customer Implementation Manager, IT / Software / Systems , Columbus, Ohio
