Hub Content Manager

Company: Apidel Technologies
Location: Cincinnati
Posted on: February 16, 2026

Job Description:

Job Description Job Description Were seeking a proactive and systems-minded Content Manager oversee the creation, maintenance, and governance of content across our internal AI knowledge center. This knowledge center is a centralized resource for AI-related tools, documentation, best practices, and learning materials, designed empower teams across our organization. You will collaborate with subject matter experts, product managers, and engineers ensure our content is clear, consistent, and accessible. This role bridges knowledge management strategy, process design, content quality assurance, and technical writing ensure our content ecosystem is accurate, consistent, and user-friendly. The ideal candidate enjoys collaborating with cross-functional teams, and has a keen eye for both detail and design. Youll play a key role in shaping how AI knowledge is documented, distributed, and maintained, guiding contributors, and continuously improving how information is shared across our organization. Requirements: 5 years of experience in content management, knowledge management, or technical writing for software, data science, or AI/ML projects Must be proficient in Confluence, including automations and AI features. Experience building or maintaining centralized knowledge systems in technical environments. Familiarity with information architecture concepts and structured content methodologies (taxonomy, tagging, metadata, governance). Strong attention detail, editorial judgment, and ability simplify complex information. Excellent communication and collaboration skills. Ability collaborate with technical and non-technical stakeholders. Experience with AI/ML concepts or tools is a plus. Must-Haves: Experience with Confluence/Atlassian Tech background, strong familiarity with technical terminology Process/Coaching Experience Ability partner with engineering, product, and design teams translate technical concepts in clear, structured documentation Experience defining content standards and governance models Key Responsibilities: Content Organization: Audit, categorize, and structure existing technical documentation and resources within the AI Hub. Develop and maintain a logical, user-friendly information architecture. Utilize tagging, links, and other macros help users navigate through content. Standardize best practices for tagging, naming conventions, formatting, and content lifecycle management Collaboration: Work closely with AI Hub stakeholders, engineers, and product managers gather information and validate content. Facilitate content review cycles and incorporate feedback from technical and non-technical users. Provide frameworks, templates, checklists, style guides, and best practices for contributors. Provide hands on support for contributors. Content Creation and Review: Edit contributor content for clarity, formatting, professionalism, and audience. Ensure content adheres standards. Write, edit, and update technical guides, FAQs, onboarding materials, and best practices for AI tools and workflows. Translate complex technical concepts in clear, concise, and engaging content for internal audiences. Ensure consistency, clarity, and accuracy across AI-related content areas Improve the structure, discoverability, and readability of high-impact content used across engineering, design, and product teams Content Management: Manage version control and updates for evolving AI tools and documentation. Ensure all content meets internal standards for quality, consistency, and accessibility. Process Improvement: Recommend and implement improvements content workflows, templates, and publishing processes. Identify gaps in documentation and propose solutions address them. Utilize Confluence automations and AI streamline the contribution and review process. Define and continuously refine content governance, workflows, approval processes, and contributor enablement Monitor content health and analytics surface gaps, usage patterns, and improvement opportunities Note Vendors: Note: The team is looking lean more in Content Management vs. Technical Writing. They didn't find many candidates with experience with software development (more like scripts for call centers) on the last opening. Location: Cincinnati strongly preferred, remote accepted (For local candidates, the hybrid schedule is flexible but likely 4 days in the office per week). Project/Responsibilities: All content surrounding AI technical documents Must Haves: Experience with Confluence/Atlassian Tech background, strong familiarity with technical terminology Process/Coaching Experience Ability partner with engineering, product, and design teams translate technical concepts in clear, structured documentation Experience defining content standards and governance models Interview: 2 Rounds, first pass with the manager and second round panel format Contract Length: 6 months with the possibility of extension Prescreen: 5 unique questions, previous scores will be transferred in. Please emphasize with your candidates that these responses need be detailed and provide specific examples.

Keywords: Apidel Technologies, Hamilton , Hub Content Manager, IT / Software / Systems , Cincinnati, Ohio