Software Engineer I
Company: Disability Solutions
Location: West Chester
Posted on: September 21, 2023
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Job Description:
Software Engineer I--Software Engineer I for Intelligrated
Systems, LLC in West Chester, OHResponsibilities:-------Provide
technical support for Intelligrated install-base for a wide variety
of software platforms, programming, languages and operating
systems.-----Support customers directly via emails and calls
received, to create/update dashboard incidents as events occur, and
partner with customers or internal resources to restore
functionality/create workarounds.-----Implement software
fixes/updates.-----Write Knowledgebase articles to address
procedures/practices for software engineering.-----Analyze trends
in software issues/deficiencies to identify and implement software
updates.-----Perform Root Cause Analysis for software issues and
create formal documentation.-----Work with the product development
team to perform software development and shape Intelligrated
software to ensure supportability.-----Create software tools to
analyze Technical support data to improve Intelligrated processes
as well as provide customer support.-----Collaborate with other
technical support teams to provide robust support for large and
complex Intelligrated Systems.-----Participate in a rotating
on-call schedule.-----Implement software changes, utilize
Linux/UNIX shell scripting and command line power tools, C/C++ as
appropriate and also update database using SQL queries.--ADDITIONAL
INFORMATION:Location: West
Chester, OH40 hours/weekEmployee Referral Fee: $1500If offered
employment must have legal right to work in U.S. EOE. YOU MUST
HAVE:Qualified applicants must have a Bachelor's degree or foreign
equivalent in Engineering Technology, Electronic Engineering or
related field and two (2) years of experience in the job offered or
related Software Engineering position. Must possess two (2) years
of experience in the following: Firm understanding of Linux command
line and VI editor; software configuration management and change
management practices; Working knowledge of these databases: MS
Access, Oracle, Advanced Excel, MS Office tools, SQL Server,
Oracle, Informix, Teradata; Working knowledge of these software
languages: C, C++, HTML, CSS, JavaScript, XML, HTTPS, Unix, SQL,
PL/SQL, Embedded C; and Working knowledge of these operating
systems: windows, Mac, Windows Server, Windows XP. Up to 10%
international and domestic travel required. Telecommuting permitted
up to two (2) times per week.Additional Information
Keywords: Disability Solutions, Hamilton , Software Engineer I, IT / Software / Systems , West Chester, Ohio
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