Customer Service Specialist
Company: The Sherwin-Williams Company
Location: West Chester
Posted on: September 14, 2023
Here, we believe there's not one path to success, we believe in
careers that grow with you. Whoever you are or wherever you come
from in the world, there's a place for you at Sherwin-Williams. We
provide you with the opportunity to explore your curiosity and
drive us forward. Sherwin-Williams values the unique talents and
abilities from all backgrounds and characteristics. All qualified
individuals are encouraged to apply, including individuals with
disabilities and Protected Veterans. We'll give you the space to
share your strengths and we want you to show us what you can do.
You can innovate, grow, and discover in a place where you can
thrive and Let Your Colors Show!
At Sherwin-Williams, part of our mission is to help our employees
and their families live healthier, save smarter, and feel better.
This starts with a wide range of world-class benefits designed for
you. From retirement to health care, from total well-being to your
daily commute-it matters to us. A general description of benefits
offered can be found at . Click on "Candidates" to view benefit
offerings that you may be eligible for if you are hired as a
Where You'll be Working
The individual selected for this role will be expected to work at
Store #1394, located at:
8205 Highland Pt, Highlands of West Chester, West Chester,
$1,000 Sign-On Bonus
To receive this bonus, applicants must have the ability to converse
fluently in Spanish and English in order to service
Spanish-speaking customers and their product needs. Eligibility
requirements apply. Ask your Recruiter for more details.
How You'll Perform the Role
- Support the sales efforts at a Sherwin-Williams paint store,
servicing wholesale and retail customers.
- Assist customers in person and over the phone by determining
needs and presenting appropriate products and services
- Ensuring that sales transactions are completed accurately,
maintaining precise work order files and formulas, pulling
appropriate products from the sales floor or warehouse, and tinting
and mixing them to customer specifications
- Assist in sourcing products required by customers that are not
available in the store and, upon approval, place order and follow
up as necessary.
- Be responsible for opening and closing the store, making bank
deposits, stocking shelves and setting up displays, cleaning store
equipment, and loading and unloading trucks.
Our Must Haves - These are our Basic Qualifications, hit apply if
you meet all of them!
- 18 years of age or older
- Legally authorized to work in country of employment without
requiring sponsorship for employment visa status, now or in the
- Ability to distinguish the difference between colors, a skill
used when color matching or tinting paint, with or without
- Be able to operate a computer and communicate via the
telephone, with or without reasonable accommodation
- Ability to retrieve material from shelves and floor stacks and
lift and carry up to 50 lbs., with or without reasonable
- Operate material handling equipment (e.g. hand truck, pallet
jack, forklift, etc.) safely once trained, with or without
Extras to Help you Stand Out - These are not required for you to be
eligible to apply.
- Experience in a delivery, retail sales or customer service
- Ability to speak more than one language: preferably
- Possess a High school diploma or comparable certification (e.g.
- Valid driver's license
What is the Process to get Started?
Step 1 - Online Application
- Find the role(s) that interest you on our Careers
- Set aside 15 minutes to create your profile by entering or
importing your details from one of our job board partners
Step 2 - Digital Interview
- Upon review of your application, qualified candidates will be
invited to complete a digital video interview via HireVue, our
interview partner. The interview will consist of a few behavioral
- You'll be able to record and complete your video interview
anytime, anywhere! While you can complete this video interview on
your own schedule, we ask that this step be completed within 7 days
of receiving an invitation
Step 3 - In-Store Interview
- Your video interview is reviewed by our Recruitment team and
our top candidates are invited to meet with our team in a store,
specialty wholesale branch, floorcovering facility or delivery
Sherwin-Williams is proud to be an Equal Employment
Opportunity/Affirmative Action employer committed to an inclusive
and diverse workplace. All qualified candidates will receive
consideration for employment and will not be discriminated against
based on race, color, religion, sex, sexual orientation, gender
identity, national origin, protected veteran status, disability,
age, pregnancy, genetic information, creed, marital status or any
other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and
local employment services delivery systems to provide priority
referral of Protected Veterans.
Compensation decisions are dependent on the facts and circumstances
of each case and will impact where actual compensation may fall
within the stated wage range. The wage range listed for this role
takes into account the wide range of factors considered in making
compensation decisions including skill sets; experience and
training; licensure and certifications; and other business and
organizational needs. The disclosed range estimate has not been
adjusted for the applicable geographic differential associated with
the location at which the position may be filled.
The wage range, other compensation, and benefits information listed
is accurate as of the date of this posting. The Company reserves
the right to modify this information at any time, with or without
notice, subject to applicable law. Primary Location:United
States-Ohio-WEST CHESTERWork Locations:USA OH West Chester
7013948205 Highland PtHighlands of West ChesterWest
Keywords: The Sherwin-Williams Company, Hamilton , Customer Service Specialist, Hospitality & Tourism , West Chester, Ohio
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