Team Leader
Company: Qdoba Mexican Eats
Location: Hamilton
Posted on: March 18, 2023
Job Description:
If you're a positive, burrito-loving, high performer and a born
leader, then we want to talk to you! As the Restaurant Manager,
you'll enjoy the following work-related perks:, uniforms provided,
paid vacation days, meal discounts, and advancement
opportunities..POSITON SUMMARY: The Team Lead is responsible for
managing restaurant operations, in conjunction with or in the
absence of the Restaurant Manager. Uses discretion in daily
management decisions with accountability for living the Brand
values and helping the brand thrive. Focuses on developing a people
and guest-centric culture that consistently delivers excellent
guest service and food quality while ensuring compliance with
policies, procedures, and regulatory requirements:
- Trains, develops, coaches, and evaluates employee performance;
ensures systems for training employees are fully implemented and
followed
- Identifies and develops internal candidates for Team Leader
positions
- Treats employees with respect and dignity and regularly
recognizes and rewards employees
- Complies with all state and federal labor laws and
regulations
- Manages daily activities to achieve excellence in restaurant
operational performance
- Holds restaurant team accountable for consistently delivering
excellent guest service and food quality in adherence with brand
systems, procedures, and food safety requirements to provide a
raveable guest experience
- Reviews practices and modifies as needed to continuously
improve the guest experience
- Interacts with guests and the community; responds to guest
questions, concerns and complaints in a timely and professional
manner to ensure positive resolution and guest recovery
- Maintains brand image by ensuring restaurant cleanliness,
maintenance, and excellent service
- Partners with the restaurant manager in using management
information tools to analyze restaurant operational and financial
performance
- Identifies trends and implements action plans for
improvement
- Focuses efforts on developing long term sales growth
initiatives designed to drive profitable sales growth
- Considers cost/benefit impact of financial decisions and works
to protect the brand
- Monitors costs and adherence to budget and restaurant goalsThe
Team Lead will help to support the company by maintaining an
outstanding work environment through leadership, direction,
training, and development.At Qdoba, we bring flavor to peoples'
lives. This means we highly value the diversity, and flavor, our
employees bring to the table.REASONABLE ACCOMMODATION: -QDOBA will
make reasonable accommodations to allow a qualified individual with
a disability to enjoy equal employment opportunities and to perform
the essential functions of the job. This position description
should be applied accordingly.
Keywords: Qdoba Mexican Eats, Hamilton , Team Leader, Hospitality & Tourism , Hamilton, Ohio
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