United Dairy Farmers: Shift Leader
Company: United Dairy Farmers
Location: Hamilton
Posted on: February 24, 2021
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Job Description:
Located at Store#669 - 901 Norton Rd, Columbus, OH - NOTE: You
must be at least 16 years old to work at United Dairy Farmers.
Position Title: Guest Services Associate (Store Clerk) Reports to:
Store Manager Schedule: Part Time (25 hours or less per week); may
work 1st, 2nd or 3rd shift NOTE: You must be at least 16 years old
to work at United Dairy Farmers. Position Description: The primary
responsibility of a Guest Services Associate at United Dairy
Farmers is to provide outstanding service to every Guest by
following the five phases of The Hi Five Guest Experience. The
Guest Services Associate is responsible for following company
policy to ensure the safe and efficient operation of his or her
shift as well as carrying out his or her job in an honest and
ethical manner, complying with all laws and regulations, and all
company policies and requirements. Essential Functions: Overall
Guest Services: Provide the signature UDF Hi Five Guest Experience;
greet Guests with a warm, authentic hello, ensure store is prepared
and ready for Guests at all times, anticipate needs of Guests and
provide assistance to ensure each Guest leaves satisfied with the
intention to return to our store. DipSide Guest Services:
Preparation of shakes/malts, cups/cones of ice cream/yogurt,
sundaes, sodas and "hand-packed" containers. Efficient Operation of
Point of Sale System and Gas Console: Properly authorizing and
control gas sales, accurately register all transactions, handling
coins/currency/checks/credit card transactions/coupons/food stamps
and making change. Stocking Merchandise: Keep shelves, displays,
milk box and freezers filled and faced, ensure dip cabinet is
filled and appears presentable to our Guests; ensure coffee pots
and ice dispensers are full, ensure the proper rotation of stock
and check for out of code dates. Security: Maintain awareness of
all Guests in the store/on the lot to minimize shop-lifting and gas
drive-offs, control cash levels in the register by using proper
"drop" procedures, doing vendor log-in and following all steps in
the Tobacco/Alcohol Management and Robbery/Violence Deterrence
programs. Maintenance: Ensure the store and parking lot are kept in
a safe, clean and organized condition; keep store equipment clean;
monitor product and refrigeration equipment temperatures.
Reporting: Accurate completion of time records and the Customer
First Document. Other duties as assigned by Management Minimum
Requirements: Ability to speak, hear and understand spoken English
well enough to communicate effectively with customers. Ability to
see well enough to operate store equipment, including POS terminal,
gas console, check identification documents and to use price book.
Ability to understand operating instructions for store equipment
and to operate all store equipment. Ability to prepare DipSide
items using supplies located in the dip cabinets. Ability to handle
coins, currency, checks, credit transactions, coupons and food
stamps, recognize denominations and accurately make change. Ability
to recognize numbers, count and do arithmetic well enough to
complete required records. Ability to move merchandise from storage
to shelves/displays/freezers/milk box and place for proper display.
Ability to clean counters and other surfaces. Ability to tolerate
exposure to temperatures as low as -30 degrees Fahrenheit for at
least 2 minutes. Ability to tolerate exposure to temperatures as
low as +33 degrees Fahrenheit for at least 10 minutes. Ability to
raise at least 10 pounds from floor level to a height of 5 feet.
Ability to place an 8' x 10' x 10' package weighing 21 pounds into
a dip cabinet, the top of which is 3 feet above the floor. Notice:
The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this
position are not exhaustive but are believed to be accurate at the
time of publication. Management reserves the right to revise this
job description at any time without notice and to require that
other tasks be performed when necessary (for example in response to
emergencies, changes in personnel, changes in workload or technical
developments).
Keywords: United Dairy Farmers, Hamilton , United Dairy Farmers: Shift Leader, Hospitality & Tourism , Hamilton, Ohio
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