Customer Service Representative - West Chester, OH
Company: ARS-Rescue Rooter
Location: Hamilton
Posted on: January 9, 2021
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Job Description:
OverviewGROW WITH THE PROS AND ENJOY REAL STABILITYOnly the best
of the best work for the largest and fastest-growing leader in
residential services: ARS-Rescue Rooter--. Unique to our field, we
provide plumbing, heating, and air conditioning expertise through
70+ locations nationwide united by a commitment to professional
excellence. In addition to the training needed for a real career,
we provide advancement potential and the chance to give back.If you
have the experience we seek, take this opportunity to grow with the
pros at ARS-Rescue Rooter--:ResponsibilitiesThis friendly
professional will answer customer calls within a busy call-center
environment, schedule customer service appointments, and enter data
into a computer system. Responding in a timely fashion to customer
queries, this individual will take care of our customers' needs by
taking incoming calls and making outbound calls regarding
appointment scheduling for maintenance
agreements.QualificationsWhat You Need to Succeed and Grow with the
ProsRequired Credentials:Ability to thrive in a fast-paced
environment.A strong degree of self-motivation to provide
exceptional customer service.Demonstrated listening and verbal
communication skills.Proven ability to meet and exceed set
goals.Experience gathering customer information and keying it into
a computer.Preferred Credentials:Service-industry
experience.Call-center or customer service experience.Bilingual
English/Spanish fluency.Willingness and ability to work evenings
and weekends.How We Reward Your ProfessionalismFull-time employees
receive competitive pay; comprehensive paid training; medical,
dental, vision, and prescription plans; paid time off and holidays;
and 401(k) with company match; and healthcare flexible spending
account (HFSA). Part-time employees receive competitive pay,
comprehensive paid training, and 401(k) with company match. In
addition, all employees are invited to participate in our
commitment to community outreach, including our extensive support
as the Official Global Partner for the Night to Shine prom
initiative for special-needs students, sponsored by the Tim Tebow
Foundation---.Apply Your Skills to the Best in the Business.Join
our winning team and apply today!All candidates are required to
undergo pre-employment drug screen and employment background
checks.ARS is an equal opportunity employer and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, national origin, disability status,
protected veteran status, or any other characteristic protected by
law.
Keywords: ARS-Rescue Rooter, Hamilton , Customer Service Representative - West Chester, OH, Hospitality & Tourism , Hamilton, Ohio
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