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Head of Client Management

Company: Bitcarbon
Location: Hamilton
Posted on: February 22, 2021

Job Description:

Full time - Diamond Standard Co - Bermuda Posted On 01/08/2020 Job Information Department Name Diamond Standard Operations City Hamilton State/Province Hamilton 10036 Job Description The Diamond Standard is the first electronic diamond exchange. It's regulated, owned and controlled by the Diamond Industry.
The Head of Client Management manages a team responsible for the delivery of client service to exchange members and participants. The position is the--face of the Diamond Standard Exchange for clients/prospects, and is responsible for building, maintaining and deepening client relationships.
The incumbent will develop and implement best practices and key performance indicators to build a best-in-class client service organization. He/She will lead projects to gain customer insight and--advance the overall capabilities of the client service team, including research studies and client satisfaction surveys.
This leader will Manage and Mentor the Client Management team. Requirements Bachelors Degree required, Advanced Degree preferred
5 to 7 years of proven Client Service leadership or other client facing experience
Strong verbal and written communication skills
Financial Industry Knowledge as well as Capital Markets experience is highly desired Highly competitive Compensation and benefits package commensurate with experience

Keywords: Bitcarbon, Hamilton , Head of Client Management, Executive , Hamilton, Ohio

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