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Sales Engineer (Salesforce Services)

Company: Internet Creations
Location: Hamilton
Posted on: August 11, 2019

Job Description:

Internet Creations Professional Services business is growing, and we are looking for a knowledgeable Sales Engineer to scope projects, present product/service offerings, and grow deals. This position is based in Hamilton, NJ, reports to our Director of Sales, and partners closely with our team of Account Executives and Professional Services. The Sales Engineer will be an expert in communicating the art of the possible, experienced with hitting revenue targets, and technically knowledgeable within the Salesforce ecosystem. This role will be instrumental in how Internet Creations partners with customers in exploring new phases of project work and establishing the scope and setup of new projects. The ideal candidate will be knowledgeable around Salesforce products, including (but not limited to): - Salesforce Service, Sales and Community Clouds products and capabilities- Salesforce Lightning Experience- Accounting Seed a plusResponsibilities

  • Scope Salesforce Professional Services projects - estimating level of effort
  • Attain quarterly and annual sales objectives
  • Consult with Professional Services team to vet proposed solutions
  • Understand the customer's needs, and establish the best solution that solves the customer's challenges
  • Present solutions to customers
  • Remove all technical objections in the sales cycle
  • Participate in appropriate product, sales, training, and certifications to acquire and maintain the knowledge necessary to be effective in the position
  • Partner closely with Account Executives throughout sales cycle
  • Gain an understanding of how our apps work and recognize when customer issues are resolved by using them
  • Develop best practices around the company's Sales Engineering processRequirements
    • 4+ years of experience working in Salesforce ecosystem, ideally with an SFDC Partner or ISV
    • Previous experience as a solution/sales engineer or sales consultant for a CRM company or similar technology
    • Strong service industry business acumen
    • Experience with Salesforce implementations - specifically with Service Cloud and Sales Cloud
    • Ability to scope level of effort on implementation projects and write SOWs
    • Salesforce Admin Certification (additional certs a plus)
    • Call center technology/customer service solution experience a plus
    • Ability to sell/demonstrate value into C-level decision makers
    • Advanced verbal and written communication skills
    • Advanced presentation, collaboration and interpersonal skills
    • Ability to work as part of a team to solve technical problems in varied business/political environments
    • Basic programming experience in HTML and APEX a plus
    • B.S. Computer Science, Software Engineering, MIS or equivalent work experienceThe IC Way
      • We believe that peak performance is fueled by awesome people driven to ignite an extraordinary culture. The IC Way is an aggregate of behaviors / fundamentals that result in high performance. It explains how we work with everyone. It is who we are. It is what drives our success. In this role, we are looking for candidates who embody/demonstrate the following 3 fundamentals:
        • Walk in Others Shoes - Understand your customers world
        • Be the Expert - Inspire the art of whats possible
        • Deliver Results - Take responsibility to ensure goals are metWe hire individuals who thirst for knowledge, constantly question the status quo, and pursue greatness despite the risk of failure. Our employees receive competitive health & wellness benefits, flex-time, volunteer and career development opportunities - plus fun perks like happy hours, office celebrations, lunch & learns, snacks and pop-up fun. We believe in supporting high performance with social engagement and a proper work/life balance, to make a life - not just a living.

Keywords: Internet Creations, Hamilton , Sales Engineer (Salesforce Services), Engineering , Hamilton, Ohio

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