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Technical Writer (Diesel Mechanic)

Company: Clarke Power Services
Location: Hamilton
Posted on: October 11, 2018

Job Description:

Technical Writer To learn more about this opportunity call HR at Do you have at least 3 years experience in Technical Writing or Developing Training Content? Do you have strong organizational & communication skills? Are you looking to be part of a talented and growing team that values continuous improvement? We are currently looking for a Technical Writer at our headquarters in Cincinnati (Sharonville). We are a leader in truck maintenance and repair and this role will develop process improvements and training that can be used at our branches across the country. This position will work closely with the data team to create new tools that deliver value to our employees and our customers. This is a great opportunity to excel with an established and growing company! Technical Writer ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Document new data solutions developed in-house for use by internal & external customers
  • Document new and existing business processes and standard operating procedures to enable consistent processes across all 50+ Clarke and Vehicare locations
  • Develop online training content to support operations and training
  • Provide 2nd level support for primary operations business systems
  • Assists in requirements gathering for developers creating new applications
  • Some limited US travel required
  • Other duties may be assigned Technical Writer EXPERIENCE Must Haves:
    • 3-5 years experience technical writing or training content development
    • Authoring detailed technical documents
    • Developing and optimizing knowledge content for reference and training
    • Translating complicated process into content that is easily understood
    • Strong attention to detail & organizational skills
    • Must be able to work independently as well as part of a team
    • Strong written & oral communication skills
    • A demonstrated ability to work with users of very diverse levels of comfort with technology
    • Ability to work with computers and proficient in the Microsoft Office Suite of products A plus but Not Required:
      • Undergraduate Degree in Communications or related field
      • Previous experience in Mechanical or Vehicle Service field Clarke offers training opportunities, career advancement, and a complete benefits package including Health Insurance, Paid Holidays & Vacation, and a great 401K plan. We promote a clean & safe environment in a professional and friendly atmosphere. EEO Clarke Power is an EO employer- Veterans/Disabled and other protected categories.

        Keywords: Clarke Power Services, Hamilton , Technical Writer (Diesel Mechanic), Engineering , Hamilton, Ohio

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