Customer Service Representative
Company: Oldcastle BuildingEnvelope
Location: Indianapolis
Posted on: April 1, 2026
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Job Description:
Come Join Us! From apartments in New York to hospitals and
stadiums in Dallas, libraries at prestigious universities to
creating modern retail experiences, our teams contribute
architectural glass and building products to projects that shape
the way people live, work, heal, learn, and play. At OBE, the work
of our employees truly matters. With over 6,500 employees, we
operate more than 80 manufacturing and distribution facilities in
five countries. You can see some of our favorite projects here .
Start your journey with OBE and help us build the future. The
Customer Service Representative I is focused on providing excellent
customer service to clients of the organization. This is assured by
documenting customer interactions and transactions, accurately
processing quotes and orders through data entry, providing a timely
response to customer calls and reports to the Customer Service
Manager. This role is perfect for an individual who has an
attention to detail (safety, quality, efficiency) strong work
ethic/reliability and is a problem solver . A vital member of the
Customer Service Department , this is an opportunity to build a
career with an industry leader. Job responsibilities include:
Maintain a broad knowledge of clients, products and services of the
organization. Document customer interactions and transactions.
Accurately process phoned, faxed and emailed quotes and orders in
accordance with cut off times and other time constraints that may
exist. Data entry of faxed, emailed, and phoned in orders for
production. Communicate with customers to determine expected
delivery date and time. What We Are Looking For Must have 1 years
of prior customer service experience. Must have computer experience
and accuracy in numeric input. Must have strong organizational and
listening skills. Ability to read, understand, and communicate.
Ability to work independently and prioritize work with deadlines;
ability to work overtime when required. What OBE Offers You
Benefits that benefit you – industry competitive benefits at the
lowest cost to the employee Work-life balance – PTO and holidays,
including floating holidays you can choose Compensation that
rewards your hard work – A pay-for-performance culture with
potential for annual raises and bonuses Training – We will equip
you with the knowledge and skills you need to succeed OBE Privacy
Policy OBE will not discharge or discriminate against employees or
applicants for discussing, disclosing, or inquiring about their own
or others' pay.
Keywords: Oldcastle BuildingEnvelope, Hamilton , Customer Service Representative, Customer Service & Call Center , Indianapolis, Ohio
