Entry Level Sales & Customer Support Representative - HIRING ASAP
Location: Dayton
Posted on: June 23, 2025
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Job Description:
What does an Entry Level Sales & Customer Support Representative
do? An Entry Level Sales & Customer Support Representative will act
as a liaison, provide product/services information and resolve any
emerging problems that our customer accounts might face with
accuracy and efficiency. The best Entry Level Sales & Customer
Support Representatives are genuinely excited to help customers.
They’re patient, empathetic, and passionately communicative. They
love to talk. Entry Level Sales & Customer Support Representatives
can put themselves in their customers’ shoes and advocate for them
when necessary. Customer feedback is priceless, and these Entry
Level Sales & Customer Support Representatives can gather that for
you. Problem-solving also comes naturally to customer care
specialists. They are confident at troubleshooting and investigate
if they don’t have enough information to resolve customer
complaints. The target is to ensure excellent service standards,
respond efficiently to customer inquiries, and maintain high
customer satisfaction. Entry Level Sales & Customer Support
Representative Responsibilities: Manage large amounts of incoming
calls Generate sales leads Identify and assess customers’ needs to
achieve satisfaction Build sustainable relationships and trust with
customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right
methods/tools Meet personal/customer service team sales targets and
call handling quotas Handle customer complaints, provide
appropriate solutions and alternatives within the time limits;
follow up to ensure resolution Keep records of customer
interactions, process customer accounts, and file documents Follow
communication procedures, guidelines, and policies Take the extra
mile to engage customers
Keywords: , Hamilton , Entry Level Sales & Customer Support Representative - HIRING ASAP, Customer Service & Call Center , Dayton, Ohio
