Key Account Specialist
Company: TAKKT Foodservices
Location: Harrison
Posted on: May 8, 2024
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Job Description:
Say Hello to TAKKT FoodServices TAKKT Foodservices stands as one
of the nation's top 10 largest distributors of food service
equipment and supplies, positioning us to better serve our
customers, expand our product and service offerings, and ensure
customer success. Our company encompasses Hubert, Central
Restaurant Products, and Retail Resources. TAKKT Foodservices
operates as a division within the TAKKT Group, specializing in B2B
omnichannel distribution for business equipment. For more
information about the TAKKT Group, please visit TAKKT AG - Home .
For additional details about Hubert, please visit www.hubert.com ,
and for Central Restaurant Products, please visit
https://www.centralrestaurant.com/ We have an opportunity available
for a Key Account Specialist. The Key Account Specialist is a sales
support role for TAKKT FoodServices. The p rimary focus of this
position is to plan and execute daily tasks & functions in order to
manage customer experience activities within a multi-channel
contact center environment while achieving defined standards of
excellence. This role supports sellers and specific, corporate
level customers. It requires a higher level of communication
skills, an executive phone presence, and excellent prioritization
skills. What you will do: Engage with customers to provide
resolution to requests & problems, resulting in a cohesive
partnership Document activities performed supporting the customer
service issue and resolution in the appropriate platform Maintain a
proactive approach to customer challenges and collaborate with
internal/external resources as needed Gain and maintain continuous
product knowledge/training when offered and independently.
Understand the support process/procedures and communicate
appropriate new learnings with the team What you will get: Eligible
immediately for 15 days of paid time off, seven paid holidays and
one floating holiday Paid volunteer day Opportunity for growth
within this role Competitive compensation commensurate with
experience Employee bonus plan Comprehensive benefit package Paid
Parental Leave 401(k) with company match What we need: 3 years
experience in a multi-channel contact center/sales environment
Proficient in Microsoft Office tools - Salesforce, Trello, and
Power BI a plus Proven ability to meet deadlines and manage a
multi-task environment Excellent time management, organizational
skills, and the ability to meet defined key performance measures
(KPI) EOE - Minority/Female/Disabled/Veteran
PId03dd15fa07e-25448-34405210
Keywords: TAKKT Foodservices, Hamilton , Key Account Specialist, Other , Harrison, Ohio
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